Mar 19, 2025

SPECTRUM'S FREE TUITION PROGRAM IS BUILDING A STRONGER WORKFORCE March 19, 2025 at 01:31 pm EDT Share Non-Engaged Peers and 10% Higher Retention STAMFORD, Conn., March 19, 2025 /PRNewswire/ -- Spectrum today announced that its Education Benefit, which covers 100% of tuition costs upfront for full-time employees pursuing select online degree and certificate programs, is driving career mobility and retention amongst its workforce since launching in August 2023. Employees enrolled in Spectrum's Education Benefit have received promotions at a rate 24% higher than non-engaged employees, and the Company retains participants at a 10% higher rate than non-participants. More than 13,000 Spectrum employees have participated in or completed a program since the Education Benefit launched, a rate that is 8.5 times higher than the Company's legacy program. Of those participants, 68% are frontline, customer-facing U.S. employees. Spectrum's Education Benefit provides tuition-free access to nearly 300 online degree and certificate programs from 30 universities and learning providers, allowing employees to gain skills in high-demand areas, like operations management, marketing and technology, to advance their careers with Spectrum. "Spectrum's 100% U.S.-based workforce keeps our customers connected, and we're focused on providing them with the support they need to build long, rewarding careers with us," said Paul Marchand, Executive Vice President and Chief Human Resources Officer. "With market-leading benefits, self-progression programs that guarantee wage increases and now tuition-free degrees, we're giving employees more opportunities than ever to grow, because when they succeed, so does Spectrum." Breaking Down Barriers to Continued Education Spectrum previously reimbursed employees up to $10,000 per year at the college or university of their choice through its legacy program. Now, Spectrum's Education Benefit, powered by talent development company Guild, provides full-time employees with tuition-free access to hundreds of degree and certificate programs, helping them to start, continue or complete their education and develop skills for in-demand roles, without the burden of any out-of-pocket expenses. "Spectrum is leading the way in talent development by removing financial barriers and providing employees access to high-quality learning programs to develop the skills needed for in-demand careers," said Bijal Shah, CEO of Guild. "This not only empowers employees to grow, but also strengthens Spectrum's workforce, supporting engagement and building talent pipelines for long-term business impact. We're proud to partner with Spectrum to make education more accessible and cultivate the next generation of leaders and innovators within the company." Free Tuition Expands Employees' Career Advancement Potential Employees across Spectrum's 41-state service area are enrolling in courses to start or continue their education, making big strides towards their career goals. Tracy Rodriguez, a Sales Activation Specialist with Spectrum in San Antonio, Texas, is pursuing a degree in Digital Marketing from Oregon State University. A mother of five working full-time at Spectrum, she once thought higher education was out of her reach, but the Education Benefit changed that, giving her the flexibility to pursue her degree while managing work and family life. In Winston-Salem, North Carolina, Kameryn Cofield, a Field Technician, is studying for a degree in Computer Science from Purdue Global, which is helping her connect her field work to the broader tech landscape. "Understanding the basics of how the internet and computers work is one thing, but now I have the confidence to ask deeper questions and solve complex problems," said Ms. Cofield. "Thanks to the Education Benefit, I'm on my way to completing my college education and am one step closer to advancing my career." Spectrum's Education Benefit, honored last fall with Guild's Impact Amplifier Award, is helping the Company retain talented, driven employees. It is yet another way that Spectrum is investing in a skilled, U.S. based workforce that can best serve customers, adding to a competitive $20 per hour starting minimum wage; additional variable compensation eligibility for over 80% of employees; high-quality healthcare with premium cost increases absorbed by Spectrum for the last 12 years; and a market-leading retirement plan with a company contribution of up to 9% of pay per year. About Spectrum Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company and cable operator with services available to nearly 57 million homes and businesses in 41 states. Over an advanced communications network, the Company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. More information can be found at corporate.charter.com. View original content to download multimedia:https://www.prnewswire.com/news-releases/spectrums-free-tuition-program-is-building-a-stronger-workforce-302406135.html SOURCE Charter Communications, Inc.