Nextiva
Founded Year
2008Stage
Unattributed | AliveTotal Raised
$207.5MValuation
$0000Last Raised
$200M | 4 yrs agoMosaic Score The Mosaic Score is an algorithm that measures the overall financial health and market potential of private companies.
-51 points in the past 30 days
About Nextiva
Nextiva provides a unified customer experience management platform used across different business sectors. The company offers services that integrate customer interactions and provide insights while utilizing AI and automation. Nextiva serves sectors including healthcare, legal, and education. It was founded in 2008 and is based in Scottsdale, Arizona.
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Expert Collections containing Nextiva
Expert Collections are analyst-curated lists that highlight the companies you need to know in the most important technology spaces.
Nextiva is included in 1 Expert Collection, including Unicorns- Billion Dollar Startups.
Unicorns- Billion Dollar Startups
1,270 items
Nextiva Patents
Nextiva has filed 58 patents.
The 3 most popular patent topics include:
- videotelephony
- audio codecs
- computer memory
Application Date | Grant Date | Title | Related Topics | Status |
|---|---|---|---|---|
2/7/2024 | 2/11/2025 | Customer experience, Customer relationship management, Natural language processing, Cloud applications, Customer loyalty programs | Grant |
Application Date | 2/7/2024 |
|---|---|
Grant Date | 2/11/2025 |
Title | |
Related Topics | Customer experience, Customer relationship management, Natural language processing, Cloud applications, Customer loyalty programs |
Status | Grant |
Latest Nextiva News
Mar 13, 2025
USA - English Share this article The Aragon Research Globe™ for the Intelligent Contact Center for SMB, 2025 "The contact center is undergoing a dramatic transformation, driven by the rapid adoption of Generative AI," said Jim Lundy, Aragon Research CEO and Founder. "SMBs must prioritize modernization and leverage AI-powered virtual agents to enhance customer experiences and streamline operations." The key findings of the Aragon Research Globe™ highlight a rapid transformation in the Intelligent Contact Center (ICC) market. The report underscores the emergence of digital workers, including agent assistants and customer assistants, powered by Generative AI. This technology is driving a new era of virtual agents, enabling SMBs to automate routine tasks and enhance customer experiences. Aragon analysts expect a significant majority of ICC providers to integrate third-party Large Language Models (LLMs), enabling new, conversational applications beyond traditional agent models. This necessitates urgent modernization for SMBs, who must prioritize AI adoption to enhance customer support and streamline operations, including deploying virtual agents and exploring cost-effective bundled UC&C solutions. The 2025 report assesses 10 key providers empowering SMBs to modernize their contact centers: 8x8, Dialpad, GoTo, Intermedia, NEC, Nextiva, RingCentral, SharpenCX, Talkdesk, and UJET. About Aragon Research: Aragon Research is an independent research and advisory firm specializing in disruptive technologies. Aragon provides actionable insights to help technology and business leaders navigate the complexities of the digital era. Aragon's analysts cover a wide range of markets, from collaboration and AI to automation and the intelligent workplace. For more information, visit aragonresearch.com . SOURCE Aragon Research Inc.
Nextiva Frequently Asked Questions (FAQ)
When was Nextiva founded?
Nextiva was founded in 2008.
Where is Nextiva's headquarters?
Nextiva's headquarters is located at 8800 East Chaparral Road, Scottsdale.
What is Nextiva's latest funding round?
Nextiva's latest funding round is Unattributed.
How much did Nextiva raise?
Nextiva raised a total of $207.5M.
Who are the investors of Nextiva?
Investors of Nextiva include Goldman Sachs Asset Management and Paycheck Protection Program.
Who are Nextiva's competitors?
Competitors of Nextiva include Movius, Dialpad, Vonage, Natterbox, Crossfuze and 7 more.
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Compare Nextiva to Competitors
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Avaya provides customer experience (CX) solutions, cloud collaboration, and contact center services across various sectors. The company offers products that facilitate customer interactions and employee engagement through communication and collaboration tools. It serves industries such as healthcare, education, financial services, media and entertainment, and government. Avaya was formerly known as Enterprise Networks Group. It was founded in 2000 and is based in Morristown, New Jersey.
IntelePeer focuses on simplifying communications automation through advanced AI-powered solutions within the customer communications management industry. The company offers a communications automation platform that enables businesses to automate complex customer interaction processes, manage omnichannel campaigns, and enhance customer experiences with analytics and integration tools. IntelePeer primarily serves sectors such as healthcare, financial services, retail, and utilities with its automation and AI-driven communication solutions. IntelePeer was formerly known as VoEx. It was founded in 2002 and is based in Dania, Florida.
Sabio Group is a digital customer experience (CX) transformation company operating in the technology and customer service sectors. The company offers various services such as artificial intelligence (AI) and automation solutions, data insights, cloud transformation, networking services and infrastructure, and customer experience management. It primarily caters to industries such as banking, insurance, housing, retail, and telecommunications. The company was founded in 1998 and is based in London, United Kingdom.
OpenPhone is a business phone system that offers a platform integrating calls, texts, and contacts into a workspace. The company provides features including shared phone numbers, team messaging, artificial intelligence-powered call summaries and transcripts, and a lightweight customer relationship management (CRM). It was founded in 2018 and is based in San Francisco, California.
Aircall is a cloud-based voice solution designed for sales and support teams within the customer communication and engagement sector. The company offers a platform that integrates with CRMs and helpdesk software, facilitating reliable and efficient communication. Aircall's services are tailored to enhance productivity and customer satisfaction, which are vital for business growth. It was founded in 2014 and is based in New York, New York.
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